Privacy Policy

Welcome to Momentraa Bakery and Gifts (“us”, “we”, or “our”). At Momentraa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website, products, and services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information when you interact with our website or services, including:

  • Personal Information: This includes your name, email address, phone number, and other contact information you provide to us when placing an order, subscribing to our newsletter, or creating an account.

  • Payment Information: When you make a purchase, we collect payment details, such as your credit card information. Please note that we do not store payment card information; it is securely handled by our payment processing partners.

  • Usage Information: We gather data on how you use our website, such as the pages you visit, the products you view, and your browsing behavior. This information helps us improve our website’s functionality and user experience.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. These technologies help us personalize your experience, analyze trends, and optimize our services.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Fulfilling Orders: To process and deliver your orders, as well as communicate order updates.

  • Customer Support: To respond to your inquiries, requests, and provide assistance.

  • Marketing: To send you promotional materials, newsletters, and updates about our products and services, based on your preferences.

  • Analytics: To analyze usage patterns, improve our website, and enhance our offerings.

3. Data Security

We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business. These third parties are contractually obligated to keep your information confidential and use it solely for the purposes we specify.

5. Your Choices

You have the right to:

  • Opt-out of marketing communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link provided in the email.

  • Update your information: You can access and update your personal information by logging into your account on our website.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our Privacy Policy, please contact us at [contact email or phone number].

Thank you for choosing Momentraa Bakery and Gifts. Your privacy is important to us.

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