Shipping Policy

Welcome to Momentraa Bakery and Gifts. We’re delighted to serve you with our delicious treats and thoughtful gifts. Please review our Shipping Policy to understand the details of our shipping process and timelines.

1. Shipping Information

1.1 Processing Time

After receiving your order, we require [number] business days to process and prepare your items for shipment. Processing times may vary based on the complexity of the order and the availability of the products.

1.2 Shipping Methods

We offer several shipping options to cater to your needs:

  • Standard Shipping: Estimated delivery within 2-4 Hours 

1.3 Shipping Rates

Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method of your order. You can view the applicable shipping charges during the checkout process before finalizing your purchase.

1.4 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status and estimated delivery date of your package. Please note that it might take a short period for the tracking information to become available after your order has been shipped.

2. Shipping Restrictions

2.1 Address Accuracy

Please ensure that you provide accurate and complete shipping information, including your recipient’s name, address, and contact details. We are not responsible for delivery delays or undeliverable packages resulting from incorrect or incomplete addresses.

2.2 International Shipping

At this time, we offer shipping within [list of countries/regions where you ship]. For international orders, please be aware of potential customs fees, taxes, or duties imposed by your country’s regulations. These additional charges are the responsibility of the recipient.

3. Order Tracking and Support

If you have questions or concerns about the status of your order, or if you encounter any issues with tracking or delivery, please contact our Customer Support team at [customer support email or phone number]. We are here to assist you and ensure a smooth shipping experience.

4. Delayed or Lost Shipments

While we make every effort to ensure timely and accurate delivery, some circumstances may be beyond our control, such as weather disruptions or carrier-related issues. If your order experiences a significant delay or is lost in transit, please reach out to our Customer Support team for assistance.

5. Contact Us

If you have any questions or need further clarification about our Shipping Policy, please don’t hesitate to contact us at [customer support email or phone number]. Your satisfaction is important to us, and we’re here to provide you with an exceptional shopping experience.

Thank you for choosing Momentraa Bakery and Gifts. We appreciate your business!

Scroll to Top